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U.S. Citizen Services

Welcome to the ACS Section

Here you will find information about U.S. passports, reports of American births abroard, federal benefits, tax information, vital records and other areas of concern for U.S. Citizens.

U.S. citizens can register with the Consulate General using the State Department's internet-based registration system.

The 2012 election cycle begins now. Be an active voter. Start thinking about your participation in the U.S. 2012 elections today! For more information check our information sheet. (PDF 270KB)

For more information, contact the U.S. State Department's Consular Affairs website.

Worldwide Travel Alert

The U.S. Department of State alerts U.S. citizens traveling and residing abroad to the enhanced potential for anti-American violence following recent counter-terrorism activity in Pakistan. Given the uncertainty and volatility of the current situation, U.S. citizens in areas where recent events could cause anti-American violence are strongly urged to limit their travel outside of their homes and hotels and avoid mass gatherings and demonstrations. U.S. citizens should stay current with media coverage of local events and be aware of their surroundings at all times. This Travel Alert expires August 1, 2011.

U.S. Embassy operations in affected areas will continue to the extent possible under the constraints of any evolving security situation. U.S. government facilities worldwide remain at a heightened state of alert. These facilities may temporarily close or periodically suspend public services to assess their security posture. In those instances, U.S. Embassies and Consulates will make every effort to provide emergency services to U.S. citizens. U.S. citizens abroad are urged to monitor the local news and maintain contact with the nearest U.S. Embassy or Consulate.

Media coverage of local events may cause family and friends to become concerned for their loved ones traveling and residing abroad. We urge U.S. citizens to keep in regular contact with family and friends. U.S. citizens living or traveling abroad are encouraged to enroll in the Department of State's Smart Traveler Enrollment Program (STEP), to receive the latest travel updates and information and to obtain updated information on travel and security issues. U.S. citizens without Internet access may register directly with the appropriate U.S. Embassy or Consulate. By enrolling, U.S. citizens make it easier for the U.S. Embassy or Consulate to contact them in case of emergency. Travel information is also available at Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll-free in the United States and Canada or, for callers outside the United States and Canada, a regular toll line at 1-202-501-4444.

For information on "What the Department of State Can and Can't Do in a Crisis," please visit the Bureau of Consular Affairs' website at For further information on specific countries, U.S. citizens should consult the Country Specific Information pages, Travel Alerts, and Travel Warnings at as well as the Worldwide Caution. Follow us on Twitter and the Bureau of Consular Affairs' page on Facebook as well.

Please be aware of a change in our procedure for returning passports, CRBAs or any other items:  The Consulate will no longer accept payment to return documents via courier service.  Clients are now required to EITHER submit a pre-paid airway bill or account number from a courier service for the delivery OR to authorize someone to pick up the item on behalf of the holder/owner.  To authorize an individual other than the holder/owner of the item to pick it up, the individual must present the receipt for the service OR a letter signed by the holder/owner specifying the name of the individual retrieving the item.  We thank you in advance for your cooperation.

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